Frequently asked questions
Files, quotes, design review, materials, pickup and shipping. Still have a question? Ask it in your quote request.
Request a quote
What services do you offer?
Multi-color 3D printing, custom parts, NFC tap stands and cards, small-batch production and design help.
How does ordering work?
There are two ways. Ready-made items in the shop use standard checkout: choose your options, add your personalization, pay at checkout, and we review your details before production. Custom work starts with a quote request: we review it and email a quote, and if you approve, we send a secure Shopify invoice. Production starts after it is paid.
What files can I send?
Send an STL, 3MF or STEP file for review. If you have artwork for a printed sign or keychain, share it with your request.
I don't have a file. Can you help?
Yes. Send a sketch, photos or measurements. Design help is $40 per hour; scope, revisions and file formats are confirmed in your quote before work starts.
How do I share my files?
Paste a Drive or Dropbox link into the “Have a file?” field on the quote form. Turn on link sharing so we can open it. You can also email support@useyourgadgets.store.
How much does a project cost?
Ready-made items show their current price on each product page. Prices shown are starting points. Custom sizes, materials and artwork are quoted before payment. Custom parts start at $15 and design help is $40/hour.
When do I pay, and when does production start?
Ready-made orders: you pay at checkout, we review your details, then production starts. Custom orders: after you approve your quote we email a secure Shopify invoice, and production starts after it is paid.
Will I see a proof before you make it?
For custom work, whether a proof is included and how many revisions are included is confirmed in your quote. For ready-made items, we review your details after checkout and email you if anything needs a check.
What if I need to change something?
Contact us as soon as possible at support@useyourgadgets.store. For ready-made orders, reach us before production starts. For custom work, we'll tell you whether the change can be made and how it affects your quote.
How long will it take?
Timing depends on the design and current queue. Send your deadline before ordering. We provide an estimate after reviewing the project.
Can you rush my order?
Rush is available only for custom work. It adds 25% and applies only if we accept it in your quote. Ready-made orders don't have a rush option.
Can you match an exact color?
Screens show colors differently, so we can't promise an exact match to what you see on screen. For ready-made items, add your preferred colors and we confirm what's available before production. For custom work, colors are confirmed in your quote.
How big can you make something?
It depends on the process and the design, and larger pieces may need to be made in parts. Fit and size are confirmed in your quote.
Which materials can you use?
Tell us how the piece will be used. We check available materials and colors before accepting the project.
Can you reproduce a logo, character or design I found?
Only if you own it or have permission to use it. Rights must be cleared before we reproduce any design.
Do you make weapons or safety-critical items?
Requests involving weapons or safety-critical uses are reviewed for eligibility before we quote.
Are your pieces structural or food-safe?
We do not make structural, safety-critical or food-contact claims for our printed pieces.
Do you offer pickup or shipping?
Pickup in Corvallis, Oregon is available by arrangement. For ready-made orders, delivery options and costs are shown at checkout. For custom work, they are agreed in your quote before you pay.
What if my order arrives damaged or defective?
Email support@useyourgadgets.store with your order number and photos. Issues are handled under our existing Return & Refund Policy.
Do NFC stands work with every phone? Can the link change later?
They work with NFC-capable phones held near the marked area, and compatibility is checked per project. Whether a link can be changed depends on whether the tag is locked. Pointing the tag to a webpage you can edit keeps the same URL while the content changes.
Is there a minimum order?
The minimum order is $15 before tax and shipping. NFC stands, cards and keychains come in packs that meet the minimum.
Are shop items in stock?
No. Everything in the shop is made to order after you check out and we have reviewed your details. Nothing is held as ready stock.